FAQ

How Do I Place an Order?
Pick your desired products, tap "Add to Cart," check the details in your cart, then hit "Place Order" and finish paying.
Is My Payment Secure?
100% secure. Our payment system is PCI-DSS certified and uses encrypted tech to protect your payment data—your transaction is safe from start to finish.
When Will My Order Ship & Arrive?
Once your order is confirmed, we’ll ship it within 2 business days and deliver it in 3–7 business days.
Can I Track My Order?
Yes—after shipping, you’ll get a tracking number via your account or email. Use it to monitor your package on the carrier’s official website (e.g., FedEx or TNT).
How Much Is Shipping?
All orders ship free.
Does It Need Assembly?
No assembly required—use it right out of the box in 30 seconds.
What’s the Return Policy?
Returns within 30 days are welcome—we cover shipping costs.
How Do I Contact Customer Service?
Email us at ilianugalbanl4@hotmail.com (include your order number—we’ll reply within 48 business hours).